AI FOR INDEPENDENT AUTO SERVICE SHOPS

RUN YOUR SHOP.
WE'LL COVER THE FRONT.

Our AI service advisor handles every call and chat — quoting services, booking appointments, and capturing after-hours leads without adding payroll.

check_circle75,000+ customer interactions handled for auto service shops across North America

EVERY MISSED CALL IS A CUSTOMER WHO WENT SOMEWHERE ELSE

payments

$300–$500

average ticket walking out the door every time a call goes unanswered

voicemail

85%

of callers who reach voicemail won't leave a message — they'll call the next shop

schedule

5+

hours of potential customer calls happening after you close each week

THE INDEPENDENT SHOP REALITY

YOU BUILT THIS BUSINESS. YOU SHOULDN'T HAVE TO CHOOSE BETWEEN THE CAR AND THE CALL.

1Every Hat Is on Your Head

You're the owner, the advisor, and probably turning wrenches too. When the phone rings, someone has to stop — and that someone is usually you. Every interruption costs time. But not answering costs more.

2You Can't Justify a Full-Time Receptionist

A dedicated phone person costs $35,000+ a year before benefits. For a shop doing $500K–$1M, that's hard to justify — especially when call volume is unpredictable. You need coverage without the fixed cost.

3After-Hours Is When Customers Are Searching

You close at 6. Customers search at 8 — after work, after dinner, when they finally deal with that check engine light. They find your shop, call, get voicemail, and call the next result. You lost a customer you never knew existed.

4Your Reputation Is Personal

Your name is on the building. Every interaction matters more because there's no corporate brand absorbing the hit. A missed call isn't just lost revenue — it's a neighbor telling another neighbor you never pick up.

The Reality
"You didn't get into this business to answer phones. But every time you stop what you're doing to take a call, something else falls behind — the car on the lift, the customer waiting, the estimate that's overdue."
THE FIX

YOUR SHOP. YOUR SERVICES. COVERED 24/7.

The same coverage chains have — without the payroll. AI handles every call and chat with your services, pricing, and hours.

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Trained on Your Shop

Knows your services, pricing, and how you run things from day one.

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Always Professional

Handles every call and chat with consistent quality — no bad days, no missed details.

schedule

After-Hours Coverage

Evenings, weekends, holidays — your shop never goes dark.

MXPERT AI — YOUR SHOP
Live
storefrontAI Service Advisor
Active
callIncoming Call
2:34 PM

"I need a brake inspection quote for my 2019 F-150..."

chatWebsite Chat
2:41 PM

"Do you do timing belt replacements? What's the ballpark?"

scheduleAfter Hours
8:12 PM

"Can I book an oil change for Saturday morning?"

check_circleAll inquiries handled — you stay in the bay

WHAT CHANGES WHEN YOUR SHOP HAS AN AI SERVICE ADVISOR

AI Activity — Today

event_available
Appointment Booked7:12 AM

Brake pad replacement — via website chat, before hours

request_quote
Price Quote Sent9:45 AM

Oil change + tire rotation — via phone, while you were on a lift

event_available
Appointment Booked12:30 PM

Alignment check — via phone, during lunch

schedule
After-Hours Inquiry6:48 PM

Check engine light diagnosis — via website chat, shop closed

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4 interactions handled today — while you stayed focused on the work in your bay.

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Every Call Answered

Elbow-deep in an engine bay? It gets answered. Lunch rush? Answered. Saturday morning, solo? Answered. No voicemail. No missed opportunities.

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Every Website Visitor Engaged

Instead of a contact form that gets checked tomorrow, website visitors get a real-time conversation — quotes, availability, and booking handled instantly.

schedule

After-Hours Coverage Without After-Hours Staff

Your shop is closed. Your AI isn't. After 6 PM, weekends, holidays — handled the same as 10 AM on a Wednesday. Wake up to booked appointments, not voicemails.

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Appointments Booked Into Your System

Appointments go directly into your calendar — no double-entry, no follow-up.

calculateTHE MATH

WHAT MISSED CALLS ACTUALLY COST YOU

Miss 3 calls a day — on a lift, with a customer, or after hours. At a $400 average RO and 33% booking rate, that's $400/day in lost revenue. Over a month, $8,000+ walking out the door to shops that answered.

3

missed calls/day

$400

avg repair order

33%

booking rate

That's

$400/day

$8,000+ per month in lost revenue

A fraction of the cost of part-time help — capturing revenue around the clock. The ROI math isn't complicated.

GET YOUR SHOP COVERED IN DAYS. NOT WEEKS.

1

Tell Us About Your Shop

Your services, your pricing, your hours, your booking rules. We configure the AI to sound like it works at your shop — because it does.

2

Connect Your Systems

Appointments book directly into your calendar. No new software to learn.

3

Go Live

Calls and website chats start getting handled. You see every interaction in your dashboard. Most shops are live in less than 48 hours.

Independent Shop AI: Frequently Asked Questions

No. The AI is conversational, trained on auto service terminology, and configured with your specific services and pricing. Customers get accurate answers in a natural conversation — not a phone tree.
It routes to you or your team with full context from the conversation. Complex issues — warranty questions, insurance claims, unusual requests — get escalated. The AI handles the routine; you handle the exceptions.
Especially for you. When you're the only one there, every phone call means stopping work. AI handles the interruptions so you stay productive — and after-hours coverage captures leads even when you've gone home.
Significantly less than part-time help. See our pricing page for details, or schedule a demo and we'll walk through the ROI for your shop's call volume.
Traditional answering services take messages. This handles the full interaction — quoting services, checking availability, booking the appointment. Customers get answers, not callbacks.

Stop Choosing Between The Car And The Call.
Let AI Handle The Front.

See how AI handles real customer inquiries for your shop — your services, your pricing, your schedule.