WE DIDN'T BUILD AI FOR EVERYONE.
WE BUILT IT FOR THE SHOP.
Every feature in Mxpert exists because an auto service operator told us they needed it. We build AI that solves the problems shops actually have — not the ones a product team imagined from a conference room.
WHERE WE SERVE
Powering auto service operations across North America. Our AI is built for U.S. and Canadian markets — the terminology, the workflows, and the customer expectations specific to this industry.
CONTACT US
Reach our team directly. Whether you're evaluating Mxpert for a single location or a 200-shop network, we'll talk you through it.
call+1-415-319-8649
BUILT FROM THE
SHOP FLOOR UP.
We noticed something that didn't make sense. Auto service businesses were investing in better equipment, better software, better training — and still losing customers because nobody could answer the phone while working on a car. The front counter was the bottleneck, and no amount of shop management software was fixing it.
When AI was still in its early days, we were jokingly talking about what it would look like if AI answered inbound phone calls and customer inquiries at the shops we were working with. Their eyes lit up. They were genuinely interested. So we built it — and here we are.
75,000+ customer interactions later, every capability in Mxpert — every workflow, every integration, every response — has been shaped by real feedback from real auto service operations.
"Our goal isn't to replace the human touch, but to ensure the human touch is available when it matters most."
— THE MXPERT FOUNDING TEAM
WHAT DRIVES US
SPEED
Customers don't wait. A tire buyer who doesn't get a quote in two minutes calls the next shop. A caller who hits voicemail doesn't leave a message. We build for the speed this industry demands — because in auto service, responsiveness is the difference between a booked appointment and a lost customer.
TRUST
Auto service runs on trust. Customers trust their shop with their safety. Operators trust their counter team to represent the business. We build AI that earns the same trust — accurate information, honest responses, and no shortcuts. If the AI doesn't know the answer, it routes to a human. It never guesses.
PRECISION
A wrong quote loses a customer. A wrong appointment time loses a bay. Precision in pricing, scheduling, and service information isn't a nice-to-have — it's the minimum. We integrate directly with your shop management systems and inventory platforms so the AI works from the same data your team does. No stale information. No approximations.
GROWTH
We succeed when our partners grow. Every feature is built to drive revenue — more inquiries captured, more appointments booked, more after-hours leads converted. We don't build tools that look impressive in a demo but don't move the numbers. If it doesn't help you grow, it doesn't ship.
READY TO SEE WHAT MXPERT
CAN DO FOR YOUR OPERATION?
Join the auto service operations across North America using Mxpert to capture every customer inquiry and deliver a consistent experience at every location.