We’re excited to announce that Mxpert’s AI Service Advisor is now officially integrated with TireConnect, giving auto repair and tire shops a powerful new way to serve customers faster, smarter, and more efficiently.
This partnership brings together two leading technologies — Mxpert’s AI voice advisor and TireConnect’s tire quoting platform — to help shops answer more calls, capture more sales, and finally gain visibility into what customers are asking for on the phone.
Why This Matters for Auto Repair and Tire Shops
Every day, shops lose opportunities when calls go unanswered — whether it’s after hours, during busy times, or when staff are tied up with in-person customers. At the same time, front-desk teams spend countless hours answering the same questions: Do you have this tire? How much does it cost? What are your hours?
With the new Mxpert + TireConnect integration, shops now have an AI assistant that can:
- Answer every call, 24/7 – whether during business hours or after closing.
- Quote tires instantly – pulling availability and pricing directly from TireConnect.
- Reduce wasted staff time – freeing up service advisors and technicians to focus on customers in the shop.
- Unlock call insights – see what customers are asking about and how staff respond, with analytics that were never available before.
How It Works in Practice
Picture this: A customer calls at 8 PM asking for a quote on winter tires. Instead of hitting voicemail, the AI answers immediately, checks TireConnect for live availability, and provides three options — good, better, and best. The caller books an installation appointment for the next morning, all while your shop is closed.
Or during the day, when your receptionist has three people at the counter, the AI picks up the ringing phone, answers a question about oil change pricing, and sends a coupon by text. Your staff stay focused, your customer gets quick service, and your shop doesn’t lose momentum.
Benefits at a Glance
- More Opportunities Captured – No more lost sales from missed calls.
- Less Overhead – No need for extra staffing just to keep up with the phones.
- Faster Tire Sales – Real-time TireConnect integration means customers get instant answers and are more likely to commit on the spot.
- Better Data – Call analytics show trends, customer needs, and conversion opportunities.
Looking Ahead
This integration is just the beginning. Mxpert is committed to helping auto repair and tire shops embrace automation that saves time, reduces costs, and drives revenue – without losing the personal touch that customers expect.
With TireConnect as a partner, we’re making it easier than ever for shops to stay connected with their customers, day or night.